Introducing
InsideIQ
Connect Intelligently. Protect Proactively. Support Instantly.
Meet InsideIQ: Deliver a Self-Driving NaaS to Your Enterprise Customers
| Key Capability | What It Does | Business Value & Outcome |
|---|---|---|
| Conversation Control Hub | Enables users to perform complex CRUD operations and deep analysis (e.g., Security Reports) using plain English chat. | Simplifies Operations: Lowers the technical barrier for users and speeds up complex tasks. |
| Closed-Loop Automation | Moves from insight to action by identifying risks (like permissive rules) and offering automated fixes. | Automated Auditing: Turns manual security checks into an automated, revenue-generating service. |
| White-Label Knowledge Base | A comprehensive, brandable knowledge base that acts as the AI's "single source of truth." | Reduces Support Costs: Empowers customers with branded self-service, reducing ticket volume. |
| Real-World Root Cause Analysis | Proves network value by pinpointing specific issues (e.g., identifying a "slow app" is a database fault, not the network). | Stops the Blame Game: Provides clear evidence to resolve disputes quickly and prove SLA adherence. |
| Proactive Threat Blocking | Detects threats and executes automated blocks (e.g., isolating a server) upon user confirmation. | Premium Upsell: Creates a high-value security service that proactively protects enterprise assets. |
| Extensibility Engine (MCP Server) | An open-standard server allowing connection to external AI agents (like Claude) for custom automation. | Future-Proof Customization: Allows advanced enterprises to integrate their own AI tools for bespoke workflows. |
Transform Your NaaS Offering and Unlock New Value.
Sell a Self-Driving Network
Offer a simple, conversational AI experience, not a complex UI.
Upsell Dynamic AI Security
Provide a premium security package with anomaly detection that auto-adapts to every NaaS change.
Cut Support Costs
Deploy a 24/7 AI expert, synced to your own branded Knowledge Base for customer self-service.
Drive On-Demand Upsell
Make it effortless for customers to buy and operate more services via chat.
Turning Big Data into Smart Decisions
Transforming raw telemetry into actionable intelligence at carrier scale
Key Architectural Pillars
- Unified Petabyte-Scale Ingestion: Continuously normalizes and correlates massive volumes of telemetry, flow data, and logs across all network and cloud layers.
- Adaptive ML Intelligence: Utilizes a blend of supervised and unsupervised learning to detect anomalies and predict trends before they impact service.
- Proactive & Actionable Outcomes: Turns raw data into auto-surfaced intelligence, predicting degradation and offering smart recommendations to prevent downtime.
- Telco-Grade Multi-Tenancy: A highly available, secure environment designed to isolate and manage tens of thousands of enterprise customers simultaneously without performance compromise.
Breaking the Closed System:
How the MCP Extensibility Engine Opens Your Platform to the AI World
| Core Capability | How It Works | The Business Value |
|---|---|---|
| Open-Standard Architecture | Moves your NaaS platform from a closed system to an open platform, allowing secure API connections for external tools like Python scripts and Enterprise AI models. | Transforms your platform into an indispensable, "sticky" part of core operations by offering AI-driven customization. |
| Insidepacket MCP Server | Serves as the central hub where advanced customers connect their own AI agents directly, bypassing the limitations of a standard portal UI. | Enables customers to build "truly bespoke insights" and automation "precisely tailored to their unique business needs". |
| Real-Time Actionable Insight | Example: A user asks Claude Desktop, "Show me the security status..." The MCP server queries systems in real-time to generate a bespoke dashboard. | Moves customers from "hunting for data" to receiving "instant, actionable intelligence" without manual effort. |
InsideIQ: The 24/7 AI Expert &
White-Label Knowledge Base
| Key Feature | Description |
|---|---|
| Fully White-Label Solution | A comprehensive platform that is not just for internal use; it allows you to fully brand the interface with your own operator logo and custom content. |
| Flexible Deployment | You control accessibility, offering the Knowledge Base to customers either publicly or through a secure, password-protected private portal. |
| Centralized "Source of Truth" | Consolidates your technical guides, product catalogs, and sales offers into one location that feeds the AI Assistant. |
| Instant AI Resolution | The AI retrieves verified answers directly from your documents to answer specific customer queries (e.g., "How to set up a DIA connection") instantly. |
| Business Impact | Significantly reduces support costs and empowers customer self-service while delivering a consistent, expert experience under your brand. |